Terms of Use

Last Updated: August 27, 2026

Business Information

1. Acceptance of These Terms

By accessing or using the Jorenix website, you agree to use the website in accordance with these Terms of Use and applicable law.

These Terms of Use apply primarily to website access and acceptable use. Purchases made through the online store are also subject to our Terms of Service, Terms of Purchase, and other applicable Jorenix store policies.

2. Permitted Use

You may use the website for lawful personal purposes, including:

• Browsing products and collections
• Reviewing product information
• Shopping through the online store
• Managing an order or account where applicable
• Accessing customer-support information
• Reviewing Jorenix policies and store information

Any use of the website must comply with applicable laws and must not interfere with the rights, security, or legitimate use of the website by others.

3. Prohibited Activities

Prohibited activities include:

• Attempting to gain unauthorized access to website systems, accounts, servers, networks, or data
• Introducing viruses, malware, malicious scripts, harmful code, or other disruptive technology
• Interfering with or attempting to disrupt website functionality, performance, security, or availability
• Using the website for fraudulent purchases or payment activity
• Impersonating another person or misrepresenting your identity
• Circumventing website security or access controls
• Using automated systems in a manner that places an unreasonable burden on website infrastructure
• Collecting personal information about other users without appropriate authorization
• Using website content in violation of applicable intellectual property rights

4. Automated Access & Scraping

Automated access to the website, including scraping, crawling, harvesting, indexing, copying, or extracting content, is not permitted where it interferes with website operation, violates applicable law, bypasses technical restrictions, or infringes intellectual property or other legitimate rights.

This section does not prohibit legitimate search-engine indexing or other automated activity that is authorized or reasonably permitted by Jorenix.

5. Website Content

We make reasonable efforts to keep website information accurate and current.

Product descriptions, photographs, dimensions, materials, availability, prices, promotions, specifications, and other website information may be updated when products or store operations change.

If a material website or product-information error is identified, we may correct the information as appropriate.

6. Product Images & Visual Representation

Product photographs and other visual materials are intended to represent the products offered through the website as accurately as reasonably possible.

Nothing in this section limits applicable remedies where a product is materially different from its product description.

7. Intellectual Property

The Jorenix brand name, logo, original website design elements, original written content, product descriptions, photographs, graphics, illustrations, icons, and other original materials may be protected by applicable intellectual property laws.

Except where permitted by applicable law or authorized by the relevant rights holder, website materials may not be:

• Copied for unauthorized commercial use
• Republished
• Distributed
• Modified
• Sold or licensed
• Used to create unauthorized commercial derivative materials

Access to the website does not transfer ownership of any Jorenix intellectual property or other protected content.

8. User Communications

When contacting Jorenix or submitting information through the website, customers should provide information that is accurate and relevant to the applicable request.

Users must not knowingly submit:

• Unlawful or threatening content
• Malicious or harmful files
• Fraudulent or intentionally misleading information
• Content that unlawfully infringes another person's rights
• Content intended to abuse or interfere with customer-support systems

9. Reviews, Feedback & Submitted Content

Where the website allows customers to submit reviews, comments, photographs, feedback, or other content, submitted material should be truthful, relevant, lawful, and based on a genuine experience where applicable.

Users should not submit:

• Fraudulent reviews
• Misleading claims
• Unlawful content
• Confidential information belonging to another person
• Content that infringes intellectual property or privacy rights
• Malicious links or harmful code

Where permitted by applicable law, content that violates website rules or legitimate rights may be moderated or removed.

10. Account Security

If account functionality is available, users are responsible for taking reasonable steps to protect their account credentials and for preventing unauthorized access to their account.

If you believe that an account or order has been accessed or used without authorization, please contact customer support promptly.

11. Website Security

We may use reasonable technical, administrative, operational, and fraud-prevention measures to protect the website, customers, transactions, and store systems.

Website activity may be reviewed or restricted where reasonably necessary to investigate suspected fraud, unauthorized access, malicious activity, payment abuse, security threats, or violations of these Terms.

12. Third-Party Services

The website may rely on third-party technology and services, including ecommerce infrastructure, payment providers, analytics services, logistics providers, customer-support tools, or other service providers.

Third-party services may operate under their own terms, policies, privacy practices, and technical requirements.

13. External Links

The website may contain links to third-party websites or services for convenience, payment functionality, informational purposes, or other legitimate uses.

Jorenix does not control independent third-party websites and is not responsible for their independent content, availability, security, terms, or privacy practices.

Users should review the applicable terms and policies before using an independent third-party service.

14. Website Availability

We aim to keep the Jorenix website functioning reliably, but uninterrupted or error-free availability cannot be guaranteed.

Portions of the website may occasionally be modified, limited, suspended, or temporarily unavailable because of:

• Maintenance
• System updates
• Technical problems
• Security measures
• Service-provider interruptions
• Operational changes
• Other circumstances affecting website functionality

15. Website Changes

Website content, features, navigation, product availability, collections, functionality, and other website elements may be updated or changed from time to time.

These changes may be made to improve functionality, update product information, maintain security, comply with legal requirements, or reflect changes in store operations.

16. No Misuse of Product Information

Product information provided through the website is intended to help customers evaluate and use products appropriately.

Product information should not be intentionally altered, misrepresented, or republished in a misleading manner that falsely suggests affiliation with or endorsement by Jorenix.

17. Suspension or Restriction of Access

We may reasonably restrict or suspend website access when necessary to address suspected fraud, malicious activity, security threats, unlawful conduct, repeated abuse, or material violations of these Terms.

Any such action will be taken only where reasonably appropriate to protect the website, customers, transactions, systems, or legitimate rights.

18. Consumer Rights

Nothing in these Terms of Use is intended to remove, restrict, or waive consumer rights that cannot lawfully be excluded.

Purchase-related rights concerning shipping, damaged or incorrect products, returns, refunds, and cancellations are governed by the applicable Jorenix store policies and applicable law.

19. Relationship With Other Jorenix Terms

These Terms of Use focus on access to and acceptable use of the Jorenix website.

Purchases and transactions through the online store are governed in greater detail by applicable Jorenix policies, including:

• Terms of Service
• Terms of Purchase
• Shipping Policy
• Return & Refund Policy
• Cancellation Policy
• Payment Information
• Privacy Policy

20. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in website functionality, security practices, store operations, legal requirements, or other relevant circumstances.

The revised version will be posted on this page with an updated Last Updated date.

Updated Terms become effective when posted unless another effective date is expressly stated.

21. Contact

These Terms of Use should be read together with the Jorenix Terms of Service and other applicable store policies.